On the provision of services for the placement of virtual web servers (hosting), the lease of virtual dedicated servers, dedicated servers and the registration of domain names on the Internet, hereinafter referred to as Services on the servers of FOP “Soldatov Roman Sergeevich” Yur. address: 02130, Kyiv region, Kyiv, st. Voskresenskaya 12. sq. 111, Phys. address: 02099, Kyiv region, Kyiv, st. Orositelnaya, 13, Number, date of registration: 2 270 000 0000 020126 07/04/2017, Tel: +380958622224, hereinafter referred to as the Contractor, to any legal entity or individual who has accepted the conditions set forth in the Public Offer (agreement) and paid for the services of the Contractor , hereinafter referred to as the Subscriber.

This agreement is in the nature of a public offer, is the equivalent of an “oral agreement” and, in accordance with the current legislation of Ukraine, has the appropriate legal force.

PREAMBLE

The information below is an official offer (public offer) to any legal entity or individual to conclude a contract for subscription services. The specified contract is public, i.e. according to Article 633 of the Civil Code of Ukraine, its conditions are the same for all consumers.

In accordance with Art. 642 of the Civil Code of Ukraine, full and unconditional acceptance of the terms of a public contract is the fact that the Subscriber makes a payment on account of payment for services and the Contractor receives an appropriate financial document confirming the fact of such payment.

The public offer is also accepted upon registration of the Subscriber on the Contractor’s website. The Contractor’s website is located at https://hosting-cloud.pro/ and its subdomains.

The contract number is a unique number that is issued upon registration on the Contractor’s website.

TERMS USED IN THIS AGREEMENT

• Hosting is a service of providing disk space for the physical placement of data on a server located on the network.
• Domain (domain name) is a symbolic designation that serves to address Internet nodes (websites, e-mail servers, network services) in a human-friendly form.
• Account is an account in a multi-user system that contains information necessary for the Subscriber’s identification, authorization and accounting.
• Subscriber identification – provision of documents confirming the identity of the Subscriber, authorization on the Contractor’s website.
• Registrant – Subscriber in whose interests the domain name is registered and delegated.
• Registrar – a Contractor providing services necessary for the technical support of registration, delegation and operation of a domain name.
• Registry Operator – a person who provides technical support for the Registry.
• Registry is an information and technical data processing system that contains information about domain names, network addresses, Registrars, Registrants and contact persons of Registrants.
• Transfer is the procedure for changing the Domain Name Registrar.
• IP address – network address in a computer network.
• DNS Server is an application designed to respond to DNS queries using the appropriate protocol and provides translation of domain names into IP addresses.
• Domain administrative contact – the person responsible for managing the domain name.
• Domain technical contact – a person who ensures the technical functioning of the domain.
• Domain billing contact – a person authorized by the Registrant to receive invoices for the provision of domain name registration, maintenance and renewal services.
• Personal data is any information relating directly or indirectly to an identified or identifiable natural person.
• WHOIS is a service designed to obtain contact information and technical information about domain names, IP addresses and other network information. The Whois service is a public service on the Internet (Public Services Regulations [https://hostmaster.ua/services/]).
• ICANN – Internet Corporation for Assigned Names and Numbers (InternetCorporationforAssignedNamesandNumbers), the international organization responsible for managing the IP address space and the Internet domain name system.

І. GENERAL

1.1. The Services mean the provision to the Subscriber of:

1.1.1. a unique name and password allowing him to place his information on the Contractor’s servers;

1.1.2. registration of domain names and their support on the primary and secondary DNS name server;

1.1.3. the ability to organize email names;

1.1.4. consultations necessary to connect to the Service through a special section of the Contractor’s website;

1.1.5. lease of a virtual dedicated server;

1.1.6. lease of a dedicated server.

1.2. The Services do not includecontrol over the possibility of sending and receiving electronic messages of the Subscriber at the Contractor’s office, setting up or diagnosing the Subscriber’s personal computer, modem and software both at the Contractor’s office and on site at the Subscriber’s, as well as teaching Internet skills.

1.3. The Contractor provides registration of a domain name on the basis of Agreements concluded with domain administrators and other registering organizations.

1.4. When assisting the Subscriber in registering a domain name, the Contractor shall not be liable for the terms and possible delays in registration associated with the technological features of the registering organization. Also, the Contractor is not responsible for the refusal of the registering organization to register the domain for any reason.

1.5. A new domain name is registered if all the necessary conditions, rules and regulations for its registration are met, in particular:

1.5.1. the application contains complete and correct information required for registration;

1.5.2. the rules of this domain zone are observed.

1.6. The rights to a domain name (names), which is (are) being registered, are transferred to the Subscriber throughout the entire period, subject to the payment of the appropriate fee, in accordance with paragraph 4 of this Agreement.

1.7. If the registered domain for any reason cannot be issued to the Subscriber, the Contractor has the right to issue such a domain, indicating his contact information. In this case, the “Domain Owner Privacy Privacy Agreement” ( http://privacyprotected.net/eng/agreement/ ). At the same time, the Contractor does not acquire rights to such domain names, does not claim them, and does not bear responsibility for the legality of registration, maintenance and use of such domain names instead of the Subscriber.

1.8. The Subscriber confirms that at the time of signing the agreement, according to his information, neither the registration of the domain name, nor the procedure for its use, directly or indirectly violate the rights of third parties.

1.9. For a registered domain (domains) under the current contract, no refund is made under any circumstances.

1.10. The registered domain (domains) at the initiative of the Subscriber may be removed from the registration base ahead of schedule, while it will become available for registration to third parties.

1.11. All operations with a domain are performed in accordance with the rules and regulations of the domain zone in which it is registered or registered:

– .UA domain rules [https://hostmaster.ua/policy/ua]
– .COM.UA domain policy [https://hostmaster.ua/policy/com.ua]
– .KIEV.UA domain policy [https://hostmaster.ua/policykiev.ua]
– Regulations for registration of public domains of the second level[https://hostmaster.ua/policy/ld.ua]
– Features of registration of second-level domains [https://hostmaster.ua/ld/]
– Rules for registration and use of domain names in the .UKR domain [http://uanic.net/pravila-registracii-i-polzovaniya-domennymi-imenami-v-domene-ukr/]
– Domain name registration rules in .RU and .РФ domains [http://www.cctld.ru/ru/docs/rules.php]
– Rights and obligations of registrants of international domain names [http://www.icann.org/en/resources/registrars/registrant-rights/benefits]

II. PERSONAL DATA

2.1. By concluding the Agreement, the Subscriber confirms that he is fully acquainted with and agrees with its terms, and also, if the Subscriber is an individual, gives permission for the Contractor to process his personal data.

2.2. The purpose of processing the Subscriber’s personal data is the possibility for the Contractor to provide Services under the Contract, conduct mutual settlements, receive invoices, acts and other documents, detect and prevent fraudulent activities, as well as solve security problems and eliminate technical problems, protect against an immediate threat of damage to the Contractor or its customers in accordance with the law.

2.3. By concluding the Agreement, the Subscriber confirms that he is notified (without additional notice) of the rights provided for by the Law of Ukraine “On the Protection of Personal Data”, and of the purposes of processing the data that the Subscriber transfers to the owner of the site hosting-cloud.pro.

2.4. The Subscriber’s permission to process personal data is valid for the entire duration of the Agreement, as well as for the next 5 (five) years after its expiration.

2.5. The destruction of personal data is the basis for termination of the Agreement.

2.6. In the case of the provision of domain name registration services under the Agreement, the data specified in clause 3.2.2. Agreements are mandatory for submission to the Registrar. If the provision of the Services under the Agreement involves the use of additional information, the Registrar may require the Registrant to provide such information. The registrant provides any additional personal information at his own discretion.

2.7. The subscriber guarantees that he has informed all third parties about the use of their personaldata for the provision by the Contractor of the Services under the Agreement, the purposes of processing personal data of third parties, the methods of such processing, and received the consent of such third parties to the processing of their personal data by the Contractor.

2.8. The Subscriber is obliged, at the request of the Contractor, to provide the written consent of third parties to the processing of their personal data.

2.9. Personal data provided by the Subscriber will be available to employees and consultants of the Contractor.

2.10. By entering into this Agreement, the Subscriber agrees that the Contractor has the right to provide access and transfer the personal data provided by him to third parties without changing the purpose of processing personal data (for example, when registering a domain name or renewing registration), and that he is properly notified of in each case of providing personal data to third parties within the framework of the purpose specified in clause 2.2. Agreement. In the event of a change in the purpose for which the Subscriber’s personal data is transferred to third parties specified in clause 2.11. of the Agreement, the Contractor notifies the Subscriber of the new goal by sending an email to the email address provided by the Subscriber.

2.11. In order to provide domain name registration services under the Agreement, the personal data of the Registrant, as well as personal data of third parties provided by the Registrant upon their consent, may be transferred to the registry administrators of the root domain in which the domain name is registered, providers, operators and users of the WHOIS service, ICANN, escrow agents, auditors, and a registrar that ICANN may appoint to transfer the domain.

2.12. The Contractor guarantees that he will not use the Subscriber’s personal data for any other purpose, except for the purpose specified in clause 2.2. of the Agreement without proper notice to the Subscriber.

2.13. The Subscriber can change the contact details provided by him using the Contractor’s website at: https://hosting-cloud.pro/.

III. RIGHTS AND OBLIGATIONS OF THE PARTIES

3.1. Responsibilities of the Contractor:

3.1.1. Provide Services to the Subscriber by registering the Subscriber.

3.1.2. Provide a secure WEB interface for subscriber registration, process the data entered by the subscriber and create a unique account for the subscriber based on the entered data, as well as provide the necessary parameters for accessing services in a special section of the Contractor’s website.

3.1.3. Provide Services in accordance with the amount of the subscription fee paid in accordance with clause 4 of this Agreement.

3.1.4. Publish official messages related to servicing Subscribers and changing payment rates on the Contractor’s website.

3.2. Subscriber Responsibilities:

3.2.1. Provide complete, truthful and accurate information in the amount necessary for the provision of Services by the Contractor. The information provided by the Subscriber, if necessary and with the exception of the Subscriber’s personal data, may be published in open sources.

3.2.2. If the Contractor provides domain name registration services, timely provide the following reliable and up-to-date information regarding each domain name:

a) full name, e-mail address (E-mail), postal address, telephone number of the Registrant;

b) full name, e-mail address (E-mail), postal address, telephone number of the authorized contact person in case the Registrant is a legal entity;

c) full name, e-mail address (E-mail), postal address, telephone number of the technical contact of the domain;

d) full name, e-mail address (E-mail), postal address, telephone number of the administrative contact of the domain;

e) full name, e-mail address (E-mail), postal address, telephone number of the billing contact of the domain;

f) Primary and secondary name servers for the registered domain name.

3.2.3. Update contact details and inform the Registrar about changes in contact details specified in clause 3.2.2. of the Agreement, within 7 (seven) calendar days from the day when such data changed.

3.2.4. Provide a response to the request of the Registrar to confirm the relevance of the personal information provided by the Subscriber within 7 (seven) calendar days from the date of receipt of such a request.

3.2.5. Maintain the information specified in paragraph 3.2.2. of the Agreement, as well as contact information in the service part of the Contractor’s website up to date.

3.2.6. At the request of the Contractor, provide copies of a passport or other document with a photograph proving the identity of the Subscriber.

3.2.7. Pay for the Services in accordance with the selected tariff plan of the Contractor. The Subscriber undertakes to independently familiarize himself with the information about the terms of service and tariffs on the Contractor’s website.

3.3. Artist Rights:

3.3.1. Temporarily or completely terminate the provision of Services to the Subscriber and require written explanations from the Subscriber in the following cases:

3.3.1.1. Failure to receive timely payment for the Services.3.3.1.2. Providing by the Subscriber of false or inaccurate contact information or failure to provide such information at the request of the Contractor;

3.3.1.3. Non-updating by the Registrant of contact details specified in clause 3.2.2. of the Agreement within 7 (seven) calendar days from the day when such data changed;

3.3.1.4. Lack of a response from the Subscriber to any request from the Contractor to confirm the validity of the contact details provided by the Subscriber or to clarify them within 15 (fifteen) calendar days from the date of receipt of such a request by the Subscriber;

3.3.1.5. Actions aimed at restricting or preventing other users from accessing the services provided by the Contractor, as well as attempting unauthorized access to the Contractor’s resources and other systems accessible via the Internet;

3.3.1.6. Sending via the Internet any information that is contrary to the requirements of the legislation of Ukraine or the norms of international law contained in international treaties and conventions to which Ukraine is a party. Mailing is understood as mass mailing of several e-mails to multiple recipients, as well as multiple mailing to one recipient, as well as the use of details (web pages, E-mail) of the Subscriber in such mailings made through another provider. Messages are e-mail messages, messaging programs (Skype, Viber) and other similar means of personal information exchange;

3.3.1.7. Publishing or transmitting any information or software that contains computer viruses or other components equated to them;

3.3.1.8. To send, publish, transmit, reproduce, make available or in any way exploit for commercial purposes information, software or other materials, in whole or in part, obtained through the Services (unless expressly authorized by the owner of such information, software or other products) subject to the written request of the owner of such information to limit the listed actions;

3.3.1.9. Actions aimed at sending, publishing, transmitting, reproducing or distributing in any way software or other materials obtained through the Services, in whole or in part, protected by copyright or other rights, without the permission of the owner, as well as sending, publishing, transmitting or distribute in any way any component of the Services provided or works created on its basis, since the Services themselves are also subject to copyright and other rights, subject to the written request of the owner of such rights to limit the listed actions;

3.3.1.10. Directions of electronic messages of a commercial and other nature, not previously agreed (not requested) with its recipient, regardless of whether they were produced through the Contractor’s mail server or another mail server;

3.3.1.11. Publication and transmission via the Internet of any information that is contrary to the current Ukrainian legislation or international treaties and conventions to which Ukraine is a party. In particular, this applies to pornographic images. Due to the lack of legally established methods for determining whether a particular image is pornographic, the Contractor reserves the right to such a determination;

3.3.1.12. Placement on virtual hosting servers of the Software Executor (binary code, scripts, etc.) acting as a server or an independent service.

3.3.2. The Contractor has the right to terminate the contractual relationship with the Subscriber unilaterally, with the simultaneous sending of a written electronic notice, if the Subscriber violates its obligations under this Agreement. The moment of termination of the contract and termination of service is the date of sending the corresponding message to the Subscriber.

3.3.3. In case of increased (excessive) needs of the Subscriber for hardware and other resources provided as part of the ordered service, the Contractor reserves the right to offer the Subscriber a transition to another tariff plan, and if the Subscriber refuses, terminate its service with the return of funds unused by the Subscriber.

3.4. Subscriber Rights:

3.4.1. Require the Contractor to provide the Services in accordance with the terms of this Agreement.

3.4.2. Receive from the Contractor information about services and additional paid services.

3.4.3. Contact the Contractor with complaints and suggestions for improving the quality of services.

IV. COST OF SERVICES AND PROCEDURE OF PAYMENT

4.1. Payment for the Services is carried out in accordance with the tariffs established at the time of the provision of the Service on the terms of 100% prepayment.

4.2. Payment is made in the user’s personal account.

4.3. The Contractor has the right to unilaterally revise pricesto the Services and introduce a new tariff plan. The Contractor notifies the Subscriber about the introduction of new prices by publishing a message about this on the Contractor’s website or by sending a message to the Subscriber’s E-mail. The effective date of the new Tariff plan is the date of its publication on the Contractor’s website. In the event of a change in tariffs, the previously made payment for the new tariffs is not recalculated.

4.4. Services are considered paid at the moment of receipt of funds to the Contractor’s current account.

4.5. Within 10 (ten) days from the date of formation of a negative balance on the Subscriber’s personal account, the contents of his mailbox and virtual server are kept by the Subscriber, after this period the contents of the Subscriber’s e-mail box and information from the virtual server will be deleted.

4.6. Services provided by the Contractor cannot be transferred to third parties, including transferring to other companies in the following cases:

4.6.1. receiving this service as a bonus or gift;

4.6.2. in case of incomplete (partial) payment for this service;

4.6.3. claims under paragraph and subparagraphs 3.3.1. this Agreement;

4.6.4. receiving a bonus or gift for this service;

4.6.5. free transfer of a domain name without its renewal.

4.7. The Service can be transferred to third parties, including being transferred for servicing to other companies with 100% payment for the Services provided by the Contractor.

V. SPECIAL CONDITIONS AND RESPONSIBILITIES OF THE PARTIES

5.1. The Contractor does not guarantee the absolute uninterrupted or error-free Services and does not guarantee that the proposed software or any other materials do not contain system errors. The Contractor takes all reasonable efforts and measures to prevent this.

5.2. The Contractor is not liable for direct or indirect damage caused to the Subscriber as a result of using or inability to use the Services or incurred as a result of errors, omissions, interruptions in work, deletion of files, defects, delays in work or data transfer, or changes in functions and other reasons. The Contractor does not guarantee the acceptance of the Subscriber’s mail from remote networks, the operation of which led to the entry of the address of such a network into the lists for which the Contractor’s mail delivery program does not receive mail.

5.3. The Contractor is not responsible for the quality of public communication channels through which access to the Services is provided.

5.4. The Subscriber assumes full responsibility and risks associated with the use of the Internet through the Services, including responsibility for assessing the accuracy, completeness and usefulness of any opinions, ideas, other information, as well as the quality and properties of goods and services distributed on the Internet and provided Subscriber through the Services.

5.5. The Subscriber is fully responsible for the safety of his password and for losses that may arise due to its unauthorized use.

5.6. The Contractor is not a defendant or co-defendant for any obligations and expenses related to:

– violation of the provisions of this Agreement by the Subscriber or other persons using the username and password of the Subscriber, or

– using the Internet through the Services, or

– placement or transmission of any message, information, software or other materials on the Internet by the Subscriber or other persons using his login and password.

5.7. A Registrant who has transferred the right to use a domain name to a third party, regardless of the method of such transfer, is responsible for providing the Registrar with complete and accurate contact information (including technical and administrative contact details of the domain) necessary for the timely resolution of any problems that may arise with domain, as well as for updating such information if it changes. The Registrant is fully liable for damage caused by the illegal use of the registered domain by third parties, if within 7 (seven) days from the day when the Registrant receives a notification from the Registrar justifying the damage or within 7 (seven) days after the Registrant becomes aware of such harm, the Registrant will not provide the Registrar with current contact information, as well as records of third parties using the domain name.

5.8. The Contractor fulfills the Subscriber’s requests sent only from the service area of ​​the Contractor’s website after successful authorization.

5.9. The Contractor, the Administrator of the domain zone and the Registry Operator are not responsible for the consequences of the use, non-use or misuse of domain names by the Subscriber. The Contractor, the Domain Zone Administrator and the Registry Operator cannot be involved in litigation regarding domain names.

5.10. The Subscriber is responsible for settling any disputes related to the registration and use of the domain name and hosting services, and undertakes to protect the Registrar and the OperatorRegistry and their directors, managers, other employees and representatives from any complaints, claims and lawsuits arising in connection with the registration and use of a domain name and hosting services. The Subscriber undertakes to compensate the Contractor for all expenses incurred by him (including legal costs) related to the consideration of any claims, complaints, disputes regarding the registration and use of a domain name and hosting services.

5.11. The Subscriber agrees to receive notifications regarding the provision of the Services by e-mail (E-mail) and via short message services (SMS).

5.12. The Contractor is not responsible for the content of information posted by the Subscriber through the Services of the Contractor.

VI. CLAIMS AND DISPUTES POLICY

6.1. Claims of the Subscriber for the Services provided are accepted by the Contractor for consideration only in writing and no later than 3 calendar days from the date of the dispute. The term for consideration of the Subscriber’s claims is no more than 14 (fourteen) business days.

6.2. Consideration of claims against the Contractor related to the provision of the Services is carried out upon presentation by the Subscriber of the relevant financial documents confirming the payment for the Services.

6.3. In the event that a dispute arising in connection with the registration or use of a domain name cannot be resolved in accordance with clause 6.1. Agreement, such a dispute is resolved by a competent court.

6.4. When considering disputes, as evidence, the parties have the right to provide printed e-mails (E-mail) with saved official technical information in them (headers). In the event that service technical information (headers) is missing, such a letter is not evidence. The originality of the e-mail headers can be confirmed by the Internet Service Provider, through which the corresponding e-mail was sent, or by independent experts.

VII. POINT OF ENTRY INTO FORCE OF THE CONTRACT. VALIDITY. MODIFICATION AND TERMINATION

7.1. The Subscriber has the right to unilaterally refuse the Services of the Contractor at any time. In this case, a refund, including an advance payment for services, is not made.

7.2. The Contractor has the right at any time to unilaterally refuse to service the Subscriber without explaining the reasons, while the Subscriber receives a refund for the full months of unused time.

7.3. A domain name registration is subject to suspension, cancellation or transfer to another person in accordance with any specification, regulation or policy to which the Registrar must adhere, or in accordance with any procedures of the Registrar or the Registry, if it is necessary to correct a mistake by the Registrar or the Registry Operator in the domain name or resolve disputes associated with the registered domain name.

7.4. Within 7 days from the date of payment for services (except for the services of registration, transfer and renewal of the domain), in case of non-compliance of the quality of services with the terms of this Agreement, demand a refund from the Contractor.

7.5. The Agreement comes into force from the moment of payment for the Services in the manner prescribed by this Agreement, and is valid for a year.

7.6. On all issues not regulated in this text of the Agreement, the Parties are guided by the current legislation of Ukraine.

VIII. ANNEXES TO THE AGREEMENT

8.1 Annexes are an integral part of this Agreement.

8.2 Appendix No. 1 – Terms of Service.

Appendix #1 – Terms of Service

The provision of Hosting services is based on the conditions below.

1. User account

By registering on our site, you are responsible for providing complete and truthful information, as well as for the operability of the e-mail address and mobile phone specified during registration. When registering, you are required to provide an email address that is located in a domain that is not maintained by us. To contact you, we will use e-mail in some exceptional cases – a mobile phone. You must keep all contact information up to date. Providing inaccurate contact information may result in your account being suspended. To provide a dedicated server service, you will need to provide a scanned copy of documents that can verify your identity. If you fail to verify your identity, the order will be considered fictitious and all services will be blocked.

2. Hosting account content

All services provided by the Hosting must be used only for legal purposes and not contradict the current legislation of Ukraine and international legislative acts.

Use of services for copyright infringement is prohibited. This includes but is not limited to the illegal distribution of music, books, photographs, magazines or any other protected work.Noah copyright. Attempting to sell counterfeit products will result in the immediate suspension of your account. Any account found in violation of copyright will be completely or partially blocked. Any account found to be a repeat copyright infringer will be suspended and/or removed from our hosting.

List of unacceptable hosting materials:

1. Warez, crack resources;

2. sites for the sale of accounts (social networks, online games, skype, paypal, mail accounts, etc.);

3. pirated archives of films, music, books, television and computer programs (even if the video and music files are located on other servers);

4. sites of financial pyramids, sites dedicated to the MMM organization, sites of “mutual assistance”;

5. sites of hyip projects (a fraudulent project similar to an investment fund with a high yield), sites that advertise hyip projects, sites that provide ratings for hyip projects;

6. websites and forums targeted at hackers;

7. torrent trackers;

8. applications that are used in social networks;

9. sites that distribute smoking mixtures, narcotic substances and marijuana seeds, or sites with advertisements for such activities;

10. Internet pharmacies, websites distributing medicines, or websites advertising such activities;

11. casinos, betting sites;

12. sites advertising illegal activities;

13. phishing sites (clones of existing sites);

14. sites of political parties and political movements, any other sites related to politics, or containing data of a political nature;

15. sites of a pornographic nature, webcam sites, sites of escort services;

16. cardsharing services;

17. services with automatic payment of money;

18. proxies and anonymizers;

19. network scanners;

20. programs for guessing passwords, keyloggers;

21. scripts for sending spam, sites advertising services for sending spam;

22. file sharing, file sharing for pictures, etc.;

23. sites advertising financial pyramids;

24. sale of any drugs for which a license is required without a corresponding license;

25. lotteries, gambling sites;

26. crawl and indexer scripts that download information from third-party sites;

27. currency exchange site.

We reserve the right to refuse service at any time. Any material that we believe is obscene, threatening, defamatory, defamatory, or in violation of our policies will be removed from our servers or blocked with or without notice.

Failure to respond to an email sent within 24 hours will result in the blocking of the site. The subscriber must respond to all complaints through the ticket system or e-mail within 24 hours.

If you have doubts about whether your site meets our requirements, write a request to technical support and we will be happy to advise you.

Subscribers are fully responsible for all actions that took place on their accounts. Including if the login and password to the account became known to third parties. You must use complex passwords that will be difficult for an attacker to pick up, as well as use all available security systems that allow you to prevent your login and password from being used, namely: restricting access to FTP from certain IP addresses, using two-factor protection with one-time passwords. If unauthorized access to an account is detected, we will restrict access to it until appropriate action is taken by the user.

3. SPAM

Any user who sends bulk unsolicited emails (SPAM) will be immediately blocked with or without notice. Sites that are advertised using SPAM should not be hosted on our servers. Any account whose actions result in an IP address within our company’s IP address space will be blacklisted immediately.

4. Viruses

If the Hosting employees detect viruses in the user’s account, the employees send a notification to the user about the viruses found, scripts, and other malware. And we ask the client to respond to the letter as soon as possible and clean his account from viruses.

Failure to respond to an email sent within 24 hours will result in account suspension. All notifications must be answered by the subscriber through the ticket system or e-mail within 24 hours.

Subscribers are fully responsible for all actions that were carried out on their accounts, including cases of infection with viruses, shell scripts and other malicious and dangerous software. Including, if the login and password to the account became known to third parties. You must use complex passwords that will be difficult for an attacker to guess, as well as use all available security systems thatThey prevent the use of your login and password, namely: restriction of access to FTP from certain IP addresses, use of two-factor protection with one-time passwords. If malicious code is found in an account, we will restrict access to it until appropriate action is taken by the user.

5. Resource Usage

The user must not:

1. Use more than 25% of system resources for more than 90 seconds.
2. Use more than 100 CPU minutes per day (more than 10% of resources).
3. Launch processes that act as a server.
4. Run any type of search indexer on shared hosting servers. The exception is search engines that index only the subscriber’s sites.
5. Run software that interacts with torrent trackers.
6. Run game servers such as counter-strike, half-life, line age…
7. Participate in file sharing networks.
8. Run cron jobs at intervals of less than 15 minutes.
9. Run SQL queries that run for more than 15 seconds. MySQL tables must use proper indexes.
10. The ability to connect to the MySQL server from non-virtual hosting servers is provided only for database maintenance.